In order to better protect your accounts, NCSoft is taking ongoing measures to increase account security. However, there are a few things that you can do to help ensure your account is secure.
1. Change your NCSoft Master Account password as well as all of your game account passwords on a regular basis.
2. Use unique usernames and passwords for your NCSoft Master Account and game accounts.
3. Never share your account information or passwords with anyone. NCSoft employees will never ask for your account information, unless you contact Customer Service directly for assistance.
4. Beware of phishing attempts in-game and online. Do not click on any in-game link, as NCSoft will never send you an in-game link. When logging into your NCsoft Master Account be aware that some sites will use identical visuals, links, and special offers in an attempt to steal your account information.
5. Keep your operating system and virus protection software updated.
For additional information we encourage you to visit our Play Smart page.
We’re bringing the Azphel server (world 12) down at approximately 4:45pm CST, January 4th, 2010 for emergency maintenance.
The maintenance currently has no set ETA.
We’re sorry for any inconvenience this causes and we thank you for your patience.
-The Aion Community Team
Game software maker NCSoft has launched a Russian version of its massive multiplayer online role-playing game “Aion” through its local partner Innova, it said Tuesday.
Since it was published in November in Korea, the fantasy game has been made available in China in April, in Japan and Taiwan in July, and in North America and Europe in September.
Community Address,how very official sounding! Let’s see what Aion’s community manager has to say this month… community yadda yadda, paid account services on the way, shutting down for the holidays…
Greetings, Daevas!Community is truly the heart of an MMORPG, and we are glad to have you as Daevas of Atreia! We would like to thank all of you for making Aion what it is.
It is hard to believe that the holidays are almost here. Soon it will be time to say farewell to 2009 and to greet 2010. This year saw Aion launch, and next year you can count on us to give you more features and more content for your favorite game.
One of the programs we have been working hard on is Aion paid account services. Account services should be available in the first quarter of 2010. These services include paid name change, Legion name change, plastic surgery, and gender change. We will give you more information, including pricing, sometime in February 2010.
In addition to paid account services, we’re working on several updates that will introduce a great deal of new content into Aion in 2010. While these plans are nearly firm, it’s still too early to share all the details with you. We plan on giving you more information early next year.
With the NCsoft development studio shutting down for the holidays, you won’t hear much from us for the next couple of weeks. Fear not, we’ll be back refreshed and ready to take Aion to new heights in early January. Our customer service department will still be open during the holidays to address any issues you may experience. Feel free to visit our support page which provides contact information for customer service.
Enjoy the Solorius Festival and everything else Aion has to offer over the holiday season. We hope you have as much fun playing Aion as we have had creating it! We will be back on January 4, 2010 to kick off an exciting new year for Aion.
From all of us here at NCsoft, have a happy holiday season and a fantastic new year!
Blood for Blood, and Faith and Honor! -The Aion Community Team